An Assessment Tool for Family Law Firms
Family law firms work with clients during some of the most emotionally difficult moments of their lives. Attorneys must balance empathy with professionalism while guiding clients through divorce, custody disputes, and other sensitive legal matters. Some roles require patience, emotional awareness, and steady communication, while others demand careful case preparation and attention to legal details. One of the greatest risks is a mismatch between the emotional demands of family law and a candidate’s natural communication style, decision making approach, and ability to manage conflict.
AVA® helps family law firms make job related selection decisions by measuring behavioral tendencies and, when paired with Job Demands Analysis, aligning candidates to the specific behavioral demands of each role.
Common Legal Firm Roles AVA® Supports
Attorney/Lawyer
Attorneys perform their best when they balance analytical thinking, careful preparation, and confident communication. Whether advising clients, negotiating agreements, or representing a case, lawyers must process complex information while staying clear and persuasive under pressure. AVA® measures the behavioral tendencies tied to structured thinking, decision making, and professional communication. This helps firms identify attorneys whose working style aligns with the pace, expectations, and client demands of legal practice.
Paralegal/Legal Assistant
Paralegals and legal assistants help law firms operate smoothly by organizing documentation, managing case materials, and supporting attorneys through every stage of a matter. Success in this role often requires strong attention to detail, consistency, and the ability to manage multiple priorities without losing accuracy. AVA® measures the behaviors tied to organization, follow through, and task focus, helping firms identify professionals who keep legal work moving efficiently behind the scenes.
Client Services
Client service teams are often the first point of contact for prospective clients. Their ability to communicate clearly, gather information accurately, and help people feel supported during stressful situations shapes the client experience. AVA® measures the behaviors behind responsiveness, patience, and problem solving. This helps law firms identify team members who handle inquiries professionally and help clients feel confident in the firm from the very first conversation.
Frequently Asked Questions
Still have questions? Take a look at the FAQ or reach out anytime. If you’re feeling ready, go ahead and apply.
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The timing of the AVA assessment is determined by each organization based on its hiring process and internal practices. There is no single required point in the selection process.
Most commonly, the AVA is administered to candidates who are being seriously considered for a position, such as finalists or a short list of applicants. In this context, the AVA provides additional job related behavioral insight to support interviews, reference checks, and overall decision making.
Although the AVA can be used as part of the hiring process, it is not recommended to use the assessment as a pass or fail or no go tool. Instead, AVA results are intended to inform discussion, clarify behavioral tendencies, and support more thoughtful, well rounded decisions when combined with other selection components.
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The AVA includes a wide range of measurements that reflect how an individual is likely to behave across different work situations. While the reports provide valuable information, an AVA Analyst plays a critical role in ensuring those results are interpreted accurately and in proper context.
An AVA Analyst is trained to integrate the various AVA measurements and provide a complete, balanced picture of the individual. This includes identifying how different behavioral tendencies interact, clarifying nuances that may not be immediately evident in written reports, and translating results into practical, job related insights.
By involving an AVA Analyst, organizations gain deeper understanding beyond surface level scores. This helps ensure assessment information is used appropriately, responsibly, and in alignment with the behavioral demands of the role.
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There is no time limit to complete the AVA Assessment. On average, most individuals complete the AVA in approximately 10 to 15 minutes, though some may take a bit longer.
We strongly encourage individuals to take their time and respond thoughtfully. The AVA is not a speed test, and careful consideration of each response helps ensure the most accurate and meaningful results.
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We offer two primary pricing options for using the AVA: unlimited usage or per‑assessment pricing.
Pricing is based on each client’s needs and how the AVA will be used. After an initial conversation to understand your goals, volume, and applications, we recommend the option that best fits your organization. We then provide a clear, transparent quote with no hidden costs.
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There are many assessment tools available, and while some may appear similar on the surface, AVA is different in both its approach and application.
AVA is built on decades of research focused on workplace behavior and is designed to deliver accurate, reliable, and job related insight. Rather than categorizing or labeling individuals, AVA looks at each person’s results as unique and situational, providing a more complete and balanced understanding of behavior.
We take behavioral assessment seriously. AVA results are interpreted thoughtfully, communicated clearly, and used to support informed decisions rather than quick conclusions. It is not just what the assessment measures, but how the information is interpreted and applied that sets AVA apart.